Floor Supervisor - Late Night Wine Restaurant at Duxton!

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地点:
Chinatown MRT, Outram
temper. Wine Room & Lounge, 16a Duxton Hill, Mondrian Hotel, Singapore, 089970
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职位类型: 全职
时间/班次: 5天工作制

S$2900 - 3500 / 每月

temper. Wine Room & Lounge is a sensorial hideaway at Duxton Hill, blending an intimate upstairs wine room with a livelier downstairs cocktail lounge — over 1,200 wine labels, creative cocktails, live jazz, soul and funk, and a refined yet unpretentious dining experience. We're looking for a Floor Supervisor to lead front-of-house service across both floors, ensuring every guest experience matches the precision and character of the venue.

What You'll Do

Supervise and coordinate front-of-house staff across both the wine room and lounge levels, ensuring consistent, polished service
Lead by example on the floor, stepping in on service and guest interactions when needed
Brief the team before each shift on reservations, wine/cocktail features, and service priorities
Personally manage guest feedback, special requests, and any service recovery situations
Monitor table turnover, seating flow, and overall floor operations across both levels, including during live music sets
Uphold service standards, presentation, and cleanliness consistent with temper's refined positioning
Support training and on-the-job coaching for Floor Captains and junior waitstaff
Liaise closely with the kitchen, bar, and wine team to ensure smooth, well-paced service
Assist with basic administrative duties such as scheduling input, stock checks, and end-of-shift reporting

What We're Looking For

Prior experience in a supervisory or senior service role within F&B, ideally in fine dining, a wine bar, or an upscale lounge setting
Strong leadership and communication skills, with the ability to guide and motivate a team
Composed, guest-focused approach, particularly during busy evenings with live entertainment
Familiarity with wine and cocktail service is a strong plus
Willing to work rotating shifts, including evenings, weekends, and public holidays, given temper's later operating hours

Work Schedule