IT OPERATIONS SERVICES ENGINEER (AWS EXP REQUIRED)/CENTRAL/UP TO 4.5K/1 YEAR RENEWABLE/MON-FRI
-
Bugis MRT, Downtown Core
B18 Taxi Stand, Bugis Junction, 200 Victoria Street, Singapore, 188021
- 合约
- 5天工作制
S$4000 - 4500 / 每月
Purpose: Engage a vendor to provide operational support for Active Directory, AWS
administration coordination, endpoint device management, and office network equipment
maintenance support across the organization.
1. Active Directory (AD) Operations
• User account creation, modification, disablement, and deletion.
• Security group creation, modification, review, and decommissioning.
• Support for user access requests and permission changes.
• Investigation and resolution of AD-related incidents and service requests.
• Support activities associated with onboarding new Active Directory environments,
domains, or forests.
• Coordination with infrastructure and security teams for AD-related changes.
• Documentation and maintenance of AD operational procedures.
2. AWS Operations Support
• Coordination of patch management activities for AWS-hosted systems.
• Tracking and follow-up of patch deployment schedules and maintenance windows.
• Handling AWS-related operational inquiries and service requests.
• Coordination with application owners, infrastructure teams, and vendors to ensure
timely patch execution.
• Incident escalation and communication support for AWS operational issues.
• Maintenance of operational records and reporting.
3. Device Configuration and Endpoint Support (Mac, iPhone,
Android)
• Configuration and deployment support for Mac devices.
• Configuration of corporate iPhone and Android devices.
• Enrollment and management support for MDM/endpoint management platforms.
• Troubleshooting device configuration issues and user inquiries.
• Support for policy deployment, application installation, and security configuration.
• Device lifecycle support including provisioning, replacement, and decommissioning.
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