Clinic Assistant
-
全新加坡
Singapore
- 全职
S$1800 - 2400 / 每月
This is a clinic support role encompassing front desk operations, patient flow management, billing and claims processing, clinical support, pharmacy and inventory management, infection control, housekeeping, records management and compliance.
Key responsibilities
- Register patients, verify NRIC/CHAS/Healthier SG and insurance eligibility, manage the queue and appointment bookings
- Answer phone and online enquiries, manage walk-ins, explain waiting times and charges
- Open and close the clinic; keep the reception and waiting area presentable
- Process payments (cash, NETS, PayNow, card) and issue receipts and invoices
- Submit and track CHAS, MediSave/MediShield Life, Healthier SG and corporate/TPA claims
- Reconcile daily collections and prepare cash-up reports
- Take and record vital signs
- Chaperone patients during examinations and procedures
- Assist the doctor with ECG, nebulisation and minor procedures
- Label, log and dispatch specimens to the lab
Maintain accurate patient records in the clinic system - Comply with PDPA and clinic SOPs on patient confidentiality at all times
- Pre-pack, label and dispense medication under the doctor's supervision
- Monitor stock levels, expiry dates and reorder points; receive and check deliveries
- Maintain vaccine fridge temperature logs and cold chain records
About you
- Good communication and customer service skills.
- Must be computer savvy and comfortable learning different computer systems.
- Responsible, punctual and willing to learn.
- Able to work independently and as part of a team.
- Must be able to work all shift timings.
- Must able to work in fast pace environment.
- Prior clinic or healthcare experience an advantage; training provided
Working Hours
- 36-40 hours per week, 10.5 hours must be over weekend
- Shift timings: 9:00 AM – 3:00 PM | 5:00 PM – 9:30 PM
- Shifts are assigned according to the roster
Benefits
- Incentives and bonuses provided for different target goals
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