Senior / Guest Service Assistant (Bell Desk) - Orchard Cluster by Far East Hospitality
-
Newton MRT, Newton
Vibe Hotel Singapore Orchard, 24 Mount Elizabeth, Singapore, 228518
- 全职
- 5天工作制
*******ONLY SINGAPOREANS MAY APPLY********
Summary
This position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries. Your responsibilities will involve handling all baggage-related tasks for hotel guests and providing valuable support in training Bellman.
Responsibilities
- Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
- Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
- Establish contact (courtesy calls) with guests and render assistance where necessary.
- Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
- Any other reasonable job tasks as assigned.
Requirements
- PSLE or equivalent.
- Willing to perform rotating shifts.
- Positive attitude with outgoing personality and good communication skills.
- Experience in hospitality and knowledge of Opera is preferred.
Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.
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