B2C Sales Coordinator & Coffee Specialist
-
Xilin MRT, Tampines
Expo MRT Station (CG1/DT35), 21 Changi South Avenue 1, Singapore, 486065
- 全职, 合约
- 5天工作制
S$3000 - 3500 / 每月
The Role:
B2C Sales Support (2-3 days)
- Coordinate B2C projects, campaigns, operational activities and internal communications.
- Support campaign and Club action setup across relevant channels.
- Manage user accounts, SKU setup, pricing updates and access requirements across key business systems.
- Coordinate retail supplies, procurement, vendors, uniforms, billing matters and other administrative requirements.
- Support Trade and eMarketplace order processing and follow up on outstanding payments with AR team.
- Maintain relationships with suppliers and third-party partners, ensuring service and contractual standards are met.
- Maintain and improve SOPs, system guides and documentation.
- Support temporary setups and activations, ensuring operational readiness.
Coffee Specialist — Boutique (2 days)
- Sell coffee, machines and accessories while contributing to individual and Boutique sales targets.
- Identify opportunities for upselling and cross-selling based on customer needs.
- Maintain strong product knowledge and stay up to date with sales guidance and promotions.
- Welcome and register new customers, introduce them to Club services and support their first purchase.
- Maintain accurate customer records and actively manage the customer database.
- Process payments and manage the cash till accurately in accordance with procedures.
- Support the overall smooth operation and excellence of the Boutique.
Requirements
- Customer-focused with a passion for delivering excellent service.
- Organised, detail-oriented and able to manage multiple priorities.
- Comfortable with sales and upselling.
- Adaptable and confident working in both office and retail environments.
- Strong communication, coordination & follow-up skills.
- Proactive, reliable and comfortable working with systems and processes.
- An interest in coffee, premium products and customer experience.
*Please note that this is a 1 year contract role, renewable.
EA License No: 91C2918
EA Personnel No: R23113561
EA Personnel Name: Carin Sim
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