Business Analyst - 1609

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S$6000 - 10k / 每月

What you will be working on:

Define and validate business problems, outcomes, scope and success measures.
Analyse current-state and future-state business processes, user journeys and operational workflows.
Facilitate workshops, interviews and stakeholder discussions to gather requirements and align expectations.
Elicit, analyse and document business, functional, non-functional, integration, data and operational requirements.
Translate requirements into user stories, acceptance criteria, business rules and process flows.
Manage requirements traceability and support scope, dependency and change management.
Work closely with Product Managers to prioritise backlogs based on user value, risk and delivery considerations.
Collaborate with engineers, architects and designers to shape practical and scalable solutions.
Support testing activities by defining acceptance criteria and validating delivered features against business requirements.
Support release readiness, operational handover and continuous improvement initiatives.
Participate in incident triage, stakeholder communications and post-incident reviews where required.
Contribute to the design and delivery of AI-enabled capabilities that help agencies create security plans, understand assurance findings, prioritise remediation and maintain continuous assurance.

You will also collaborate closely with other members of the cross-functional team:

Work with users and stakeholders to understand pain points, identify opportunities for improvement and validate proposed solutions.
Work with Product Managers to shape product strategy, prioritise requirements and refine backlog items.
Work with designers to improve service journeys and user experience.
Work with software engineers and architects to understand technical constraints, solution options and delivery trade-offs.
Work with DevOps practitioners and operations teams to understand deployment, operational and support requirements.