Banking Telesales Officer (Basic+ Uncapped comms!) - JL

Loan Telesales Officer

12 Months contract

Basic $2,650 + uncapped Incentive

Working Location: Newton

Working Hours: 09:00 hrs – 18:00 hrs (inclusive of 1-hour lunch break)

Key Accountabilities

•          To meet all set productivity targets required by the business including call productivity targets

•          To meet all set sales targets of required accounts / volume by the Distribution channel

•          To maintain a good understanding of both customers and business needs by following up on customer request, feedback and establishing good working relationship with team members 

•          To ensure prompt follow up with customers when required by call of duty

Responsibilities

1.   Customer Service Management

•          Ensure standard of service delivery is met, ensure all information provided to customer are clear and concise.

•          Ensure customer knows exact product features / benefits before he applies for the product.

2.   Control and Compliance Management

•          Ensure adherence of all established rules of engagement before, during and after sales duties.

•          Achieve all internal and external regulatory requirements necessary to obtain an acceptable rating as defined by the Bank.

•          No customer information is allowed to be shared / revealed to any third party at all times.

Interested candidates may apply through the application system. We regret that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R22111378 (Ong Xin Yee)

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