Customer Service Manager (Permanent) | Up to $5,000 Basic + bonus | West area
Customer Service Manager (Permanent Position)
Lead the Help. Inspire the Team.
Are you a customer experience champion who thrives in fast-paced environments? We are looking for a dynamic, hands-on Customer Service Manager to lead our client’s support operations, elevate their service standards, and guide the frontline team to success. If you are a natural leader who loves solving puzzles and making customers smile, we want you on board!
What You’ll Do:
- Direct and empower a high-performing customer service team through daily coaching, goal setting, and real-time performance tracking.
- Take ultimate ownership of complex customer escalations, turning challenging interactions into loyal brand moments.
- Analyze support metrics and performance trends to identify bottlenecks and implement swift, effective workflow improvements.
- Refine and deploy service procedures and documentation to ensure consistent, top-tier quality across all support channels.
- Collaborate cross-functionally with product, sales, and operations teams to champion the voice of the customer within the company.
What You Bring:
- 3+ years of experience managing customer support teams.
- A data-driven mindset paired with unmatched empathy and communication skills.
- The ability to adapt quickly, optimize workflows, and hit the ground running.
Ready to make an impact? Apply today! WhatsApp us at +65 6916 0523.
Yvonne Chai Cheng Man
Reg No: R23115356 | EA License: 23C2060
还有几份你可能感兴趣的工作
📞Temp call centre | no experience needed| $14.50/hr| start ASAP| work for Gov. Company📞[RCG]
- 兼职, 全职, 合约
- North Region, Singapore
S$ 14.5 每小时
📞 CALL CENTRE OFFICER @ CENTRAL [RESUME BOOSTER | NO EXP REQUIRED | 5 DAYS] - ABT
- 全职, 合约
- 多个地点
S$ 2500 - 2900 每月
Customer Service/Call Centre Officer 📞(Training Provided) | 💰Up to $2600 | Office Hours #VYY
- 全职, 合约
- 多个地点
上次更新于 21 9月 2026
S$ 2500 - 2600 每月
$15.95/hr | Govt Customer Service / Call Centre | Office Hours | Work-life balance!
- 全职, 合约
- Novena MRT, Novena
S$ 14.5 - 16 每小时
🎀 Customer Service Officer (Gov) | Stable Role, Start ASAP, Friendly Environment | RTO
- 全职, 合约
- 多个地点
S$ 14.5 - 29 每小时
6mths Customer Service Hotline Operator @ North (Simple Call Centre, 4 - 5 Days, Start ASAP)
- 全职, 合约
- 多个地点
S$ 14.5 - 29 每小时
PM CALL-CENTRE OFFICER from 8AM (8HOURS SHIFT)/ $2600 - $3800 + SHIFT ALLOWANCE /5 DAYS/BANKING
- 全职, 合约
- 多个地点
上次更新于 20 9月 2026
S$ 2700 - 3800 每月
返回 
