School Operations Admin (North) | 5 days | up to S$3,000 | Morning shift
Join a stable, school-based environment as a Customer Service Executive supporting daily transport operations. This role involves both front-of-house (handling enquiries from parents and school staff) and back-of-house coordination with operations teams to ensure smooth and safe bus services. Ideal for candidates who enjoy structured hours, meaningful work, and a mix of customer interaction and administrative responsibilities.
Who We’re Looking For
- 1–2 years of customer service or coordination experience
- Able to handle fast-paced situations
- Good problem-solving and communication skills
- Organized and detail-oriented
- Comfortable using systems (CRM, GPS tools)
What You’ll Be Doing
- Main point of contact for parents, guardians, and school staff
- Provide updates via calls, messages, and emails
- Handle feedback and resolve issues professionally
- Coordinate with transport teams on routing and scheduling
- Track bus movements using GPS systems
- Maintain records in CRM and support admin tasks
Salary & Benefits
- Up to $3,000 (Full-time)
- Working Hours: 6:30 AM - 5:00PM / 7:30AM – 6:00PM
- 5-day work week
- 13 days leave (7 days Annual Leave + 6 days additional leave + Special leave)
- Location: North area
Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)
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