Healthcare Assistant (3 months above)
Job Responsibilities:
Patient Engagement & Enrolment
- Contact patients to introduce the programme and guide them through the enrolment process.
- Follow up with patients who have not responded and help them submit their replies through the chatbot.
- Monitor enrolment records and ensure eligible patients are registered correctly in the system.
Patient Follow-up & Coordination
- Review the daily dashboard and ensure patient responses are shared with the clinical team promptly when needed.
- Identify cases that require further attention and refer them to the relevant team for follow-up.
- Coordinate appointments, referrals and case handovers while keeping patients and healthcare teams updated.
Records & Data Reporting
- Keep patient details and programme records accurate and up to date.
- Document patient interactions, follow-up actions, outcomes and cases referred for further attention.
- Collect and check data on enrolment, response rates, outreach activities and patient outcomes.
- Review data to spot recurring issues, missed follow-ups and opportunities to improve services.
- Prepare regular reports and ensure all information is complete and accurate.
Audit & Process Improvement
- Support audits, programme reviews and improvement efforts to enhance work processes and patient engagement.
Job Requirement(s):
- Minimum Diploma or equivalent experience in healthcare administration or related discipline
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button. We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.
JobStudio Pte Ltd
EA License No: 10C4754
EA Personnel: Pearly Poh
EA Personnel Reg No: R2089904
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