[URGENT] ServiceNow Developer / ITSM Implementation Specialist

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  •  
    Bugis MRT, Downtown Core

    Bugis Junction Towers (Via Rochor Rd), Rochor Road, Singapore, 188024

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  •   合约

S$3500 - 4500 / 每月


We are seeking an experienced, hands-on ServiceNow Developer to design, develop, implement, and enhance our ServiceNow platform.

Key Responsibilities

  • Implement and enhance ServiceNow ITSM processes, including Incident, Request, Problem, Change, Service Catalog, and Knowledge Management.
  • Develop workflows, approvals, escalations, SLAs, dashboards, and reports using Flow Designer.
  • Manage CMDB, Configuration Items (CI), asset integrations, and data quality.
  • Configure email integrations, automated notifications, and request routing.
  • Develop Microsoft 365/Copilot license management workflows, including allocation, approvals, tracking, and cost allocation.
  • Enhance security incident management and AI-enabled automation.
  • Build integrations using REST/SOAP APIs, IntegrationHub, JavaScript, Business Rules, Client Scripts, and UI Policies.

Requirements

  • Singapore Citizens or Permanent Residents (PRs) only.
  • Minimum 3 years of hands-on ServiceNow development and implementation experience.
  • Strong experience in ITSM, CMDB, SLA Management, and Flow Designer.
  • Good understanding of ITIL processes.
  • Proficient in JavaScript, ServiceNow scripting, APIs, and workflow automation.
  • Able to work independently, troubleshoot issues, and deliver technical solutions.
  • Good communication and stakeholder-management skills.

Preferred Qualifications

  • ServiceNow certifications (CSA, CAD, or ITSM Implementation).
  • Experience with Discovery, Service Mapping, IntegrationHub, and asset management.
  • Knowledge of Microsoft 365, Entra ID, ServiceNow AI, and security integrations.

Working Arrangement

  • Location: Singapore
  • Contract: 12 months
  • Full-time or part-time; flexible arrangements may be considered.

How to ApplySubmit your updated CV highlighting your hands-on ServiceNow development experience, ITSM implementations, and relevant certifications.


关于雇主

ACCRETS INTERNATIONAL PTE. LTD.
BRN/UEN: 201302521R


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