Course Level
Early CareerCourse Duration
2 DaysIndustries
OthersFunding
Workfare Training Support Union Training Assistance ProgrammeThis programme is designed to provide leaders and managers with practical insights, a step-by-step guide, and tools that can be used to identify the skills required of their team members and to coach them towards mastery.
At the end of the programme, participants will be able to:
Establish performance results required of the team
Use a common coaching model to give timely feedback to team members to steer them towards achievement of team goals
Identify skills that are needed for the team to succeed
Develop plans to build up the capabilities of the team
– Aspiring Professionals, Managers and Executives (PMEs) who have yet to lead a team but are interested to be future-ready for the opportunity
– Managers who are new to leading teams
– Existing managers who wish to learn structured tools and techniques to build capabilities within their teams
– Seasoned managers who wish to improve the way they coach and build capability within their teams
1. Identifying team roles, responsibilities and skills
How to help team members to prioritise important work areas
How to set work standards and results for clarity
How to identify skills requirement using Skills Framework
2. Performance management
How to identify root cause for employee performance issues
How to identify solutions to improve performance
How to draft an Individual Development Plan
3. Building a learning and performance culture
What is workplace learning
Introduction to workplace learning techniques
How to draft a workplace learning plan
4. The art of coaching
Success criteria of a coach
Plan and structure a coaching conversation using a common coaching model
How to handle various emotions exhibited by the employee during coaching
5. Evaluate effectiveness of the coaching outcome
Self-assessment as a coach
How to evaluate coaching success
Pricing Details A *Fee SG Citizen Aged 21-39 or SG PR aged 21 & above
$360 exclu GST
$64.80 GST
$424.80 inclu GST
Pricing Details B *Fee SG Citizen aged 40 & above.
$216 exclu GST
$64.80 GST
$280.80 inclu GST
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