Customer Service Officer

Ditampilkan
  •  
    MacPherson MRT, Geylang

    Entrance/Exit B (Mattar Rd), Mattar MRT, 60 Merpati Road, Singapore, 379314

    Peta

  •   Sepenuh masa
  •   5 Hari Seminggu

S$2800 - 3200 / sebulan


Job Highlights:
• Location: Macpherson Area
• Professional training provided
• Fun and lively work environment
• Learning and development

We are looking for a dynamic and customer-centric individual to join our call center team.
You will be the first point of contact for our valued customers, providing top-notch service and assistance.
If this sounds like YOU, connect with us TODAY!

Responsibilities:

  • Handle inbound/ outbound calls, emails, and chats from customers with professionalism and empathy
  • Assist customers in navigating respective website and online services
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to improve processes and enhance customer satisfaction
  • Stay up-to-date with product knowledge and company policies
  • To consistently meet set KPIs without compromising on quality service delivery

Requirements:

  • Strong communication skills, both verbal and written
  • Customer-focused with a genuine passion for helping people
  • Basic computer proficiency
  • Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.
If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 9759 6219.


Tentang Majikan

HAI LECK ENGINEERING (PRIVATE) LIMITED
BRN/UEN: 197500998D
Biasanya membalas dalam 2-3 hari



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