Customer Service Agent
-
East Region, Singapore
+ 2 others
- Full Time
- 6 Day Week
S$1800 - 2550 / month
Job Description
You play a vital role in creating a memorable experience for all our passengers through a variety of quality passenger services: Your main roles and responsibilities involve:
1. Greet passengers upon their arrival and ensure a smooth departure process. This includes checking in and managing various flight and customer requests
2 . Assist passengers with special needs. This includes helping passengers with reduced mobility, non-English speaking passengers and unaccompanied minors
3. Provide customer service in exclusive premier lounges at Changi Airport which are designed to provide passengers with maximum comfort as they relax and unwind before their flights. This includes the provision of meet/greet services at the reception area and attending to the needs of lounge guests in a proactive manner
Key Requirement
- 4 GCE ‘N’ level credits / 3 GCE ‘O’ level credits / NITEC or equivalent, including a pass in English
- Proficient in English and a second language for effective communication with international passengers
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Able to work well in teams
• Good command of written and spoken English
• Meticulous and an eye for details
• Good problem solving skills
• Able to perform basic computer transactions
**Up to $5000 joining Bonus
-Terms and condition applies
Please click on the link below to apply with us directly:
https://careers.sats.com.sg/job/Customer-Services-Agent-Joining-bonus-of-%245000-for-Singaporeans-and-PRs/113-en_GB/
About the Employer
BRN/UEN: 197201770G
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