IKEA Tampines - Customer Relations, Cashier (Part-Time)
-
Tampines North MRT, Tampines
IKEA Tampines, 60 Tampines North Drive 2, Singapore, 528764
- Part Time, Contract
- Shifts
S$12.5 - 13.5 / hour
Reporting to the Checkout Manager and Team Leaders, you ensure an easy-buying experience for IKEA customers in a high volume and fast paced environment throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable, accurate and friendly way.
Your assignment
- Assist in the opening and closing of the check-out counter, which includes and but not limited to cash handling and deposit.
- Support customers with their enquires and help resolve escalated issues with customers.
- Assist customers to scan products, operate scanning equipment and fix transaction technical issues.
- Handles cash transactions and receive and process all payments according to standard operating procedures.
- Understand the department standard operation procedures and conforms to ensure compliance to department audits.
- Support the department in achieving its KPIs and main actions.
- To multi-task and support other functions with the Customer Relations Department, when required.
Your profile
- You are customer-service oriented with good communication and interpersonal skills.
- You are a committed and responsible team player who can cope in a fast-paced environment.
- You are meticulous, detail-oriented, highly observant and comfortable with handling cash transaction.
- You are computer literate and able to multi-task and work under pressure.
- You demonstrate strong integrity and sincerity in your work.
- You are hands-on and able to withstand prolonged hours of standing and handle heavy merchandise.
- You can commit to working on AM/PM shifts, including weekends and public holidays.
About the Employer
BRN/UEN: 198004112M
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