IKEA Alexandra - Customer Relations Officer & Cashier (Part Time) $12.50-$13.50/hours - Fast Hire
-
Redhill MRT, Bukit Merah
IKEA Alexandra, 317 Alexandra Road, Singapore, 159965
- Part Time
- Shifts
S$12.5 - 13.5 / hour
About the job
- To ensure a positive and joyful shopping experience for all IKEA visitors and customers
- Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store
- Ensure that customers’ issues are handled efficiently and with empathy
- Actively working towards fulfilling the four tasks of the store
Your assignment
- My priority is to ensure check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
- I have the knowledge, confidence, and desire to make customer payment easy.
- I know my levels of authorization to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
- I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
- I use the till to accurately register products and register payment from customers according to given routines.
- I ensure our store is a safe and secure environment at all times for visitors and colleagues.
Qualifications
- Good understanding of the easy buying process, local customer insights and good knowledge of services and tools that can support customer shopping experience.
- You are a self-motivated, team player and desire to take on responsibility to do a good job.
- Good communication skills, service-oriented, fluent in English and basic knowledge of PC skills.
- Passion for retailing, positive attitude in work and able to work under pressure in a fast-paced environment.
- You are energetic, friendly and pleasant with an out-going personality.
What's in it for you?
- 15% coworker discount on IKEA products
- Enjoy meals at a subsidised price in our co-worker restaurant.
- Flexible part-time work opportunities.
- Uniform and safety shoes provided.
About the Employer
BRN/UEN: 198004112M
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