Front Desk Receptionist
-
Novena MRT, Novena
Square 2, 10 Sinaran Drive, Singapore, 307506
- Full Time
- 6 Day Week
S$2500 - 3000 / month
Key Responsibilities
1. Appointment Management
- Handle booking, rescheduling, and cancellations of customer appointments
- Manage daily appointment schedules to optimize outlet efficiency
- Coordinate with therapists to ensure smooth service flow
2. Sales & Billing
- Accurately key in sales invoices and process customer payments
- Ensure proper recording of packages, services, and product sales
- Assist in basic daily sales reconciliation
3. Customer Service
- Greet and attend to walk-in and existing customers
- Respond to customer inquiries (in-person, phone, WhatsApp)
- Provide basic service information and recommend suitable packages
4. Administrative Duties
- Maintain customer records and update system accurately
- Prepare basic reports and support outlet documentation
- Ensure front desk area is clean, organized, and presentable
5. Ad Hoc Duties
- Assist with operational tasks as required by management
- Support team in daily outlet activities
Requirements
- Basic computer literacy (comfortable with POS systems, spreadsheets, and messaging platforms)
- Strong organizational and multitasking skills
- Able to work in a fast-paced and high-pressure environment
- Good communication and interpersonal skills
- Positive attitude, responsible, and customer-oriented
About the Employer
BRN/UEN: 200905334W
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