💬Customer Service Officer | Up to $8,000 | F&B Industry | Whatsapp 88345409

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    Tiong Bahru MRT, Bukit Merah

    Tiong Bahru MRT Station (EW17), 300 Tiong Bahru Road, Singapore, 168731

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  •   Full Time
  •   5 Day Week

S$5000 - 8000


💬Customer Service Officer 

💰 Up to $8,000 
📍 Nearest MRT: Tiong Bahru MRT
🎁 AWS + Bonus 
🍽️ Food & Lifestyle Industry

📌 Job Description

  • Monitor and track customer complaints, compliments and feedback
  • Handle service recovery and provide appropriate solutions, including vouchers where applicable
  • Gather and analyse genuine customer feedback to identify areas for improvement
  • Identify recurring issues and spot customer service trends
  • Work closely with internal teams to improve overall customer experience
  • Be the voice of the customer and provide insights to support service improvements

✅ Requirements

  • Strong interest in F&B, food and lifestyle
  • Outgoing, energetic and interactive personality
  • Excellent communication and interpersonal skills
  • Customer-focused with strong attention to detail
  • Able to identify patterns and trends from customer feedback
  • Comfortable engaging with customers and handling feedback professionally
  • Suitable for candidates with a young, energetic and customer-oriented mindset

📲 Apply now or WhatsApp: wa.me/6588345409 for a faster response!

Only shortlisted candidates will be contacted.

K. Keshika Samantha (R26159509)
Just Recruit Singapore Pte Ltd (EA12C6295)


About the Employer

JUST RECRUIT SINGAPORE PTE. LTD.
BRN/UEN: 201219780Z
Normally responds in 1-2 days



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