💬Customer Service Officer | Up to $8,000 | F&B Industry | Whatsapp 88345409
-
Tiong Bahru MRT, Bukit Merah
Tiong Bahru MRT Station (EW17), 300 Tiong Bahru Road, Singapore, 168731
- Full Time
- 5 Day Week
S$5000 - 8000
💬Customer Service Officer
💰 Up to $8,000
📍 Nearest MRT: Tiong Bahru MRT
🎁 AWS + Bonus
🍽️ Food & Lifestyle Industry
📌 Job Description
- Monitor and track customer complaints, compliments and feedback
- Handle service recovery and provide appropriate solutions, including vouchers where applicable
- Gather and analyse genuine customer feedback to identify areas for improvement
- Identify recurring issues and spot customer service trends
- Work closely with internal teams to improve overall customer experience
- Be the voice of the customer and provide insights to support service improvements
✅ Requirements
- Strong interest in F&B, food and lifestyle
- Outgoing, energetic and interactive personality
- Excellent communication and interpersonal skills
- Customer-focused with strong attention to detail
- Able to identify patterns and trends from customer feedback
- Comfortable engaging with customers and handling feedback professionally
- Suitable for candidates with a young, energetic and customer-oriented mindset
📲 Apply now or WhatsApp: wa.me/6588345409 for a faster response!
Only shortlisted candidates will be contacted.
K. Keshika Samantha (R26159509)
Just Recruit Singapore Pte Ltd (EA12C6295)
About the Employer

BRN/UEN: 201219780Z
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