Customer Service (Afternoon Shift | Call Centre | Bank)
- Contract
- 5 Day Week
S$4000 / month
Our client is a leading bank in the region
The Job
- Responding promptly to customer call inquiries on general and enquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer requests
- Customer outreach to encourage use of digital services
- Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
- Collaborate with stakeholders to resolve customer queries and requests
- Consistently meet the KPIs without compromising quality of service delivery
- Adhere to professional standards of behaviour & conduct
The Talent
- No experience required
- Prior experience in call centres or customer service is highly preferred
- Patient, calm and passionate in assisting customers
- Decent multi-tasking skills
- A fast learner who can apply critical thinking skills and has good problem-solving skills
Next steps:
- Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
- Email Topic: Apply Customer Service Representatives (Call Centre| Bank)
Cecilia Sim Xin Yang
EA License No: 91C2918
Personnel Registration Number: R22105099
About the Employer
BRN/UEN: 198500164K
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