Customer Care Representatives
-
Tawas MRT, Western Water Catchment
950 Old Choa Chu Kang Rd, 950 Old Choa Chu Kang Road, Singapore, 699816
- Full Time
- 5 Day Week
S$2600 - 3100 / month
Daily Routine
- Ensure cleanliness and tidiness of the surroundings.
- Ensure all fixtures are functioning well.
- Reporting of fault to the maintenance team.
- Assist Customers and Agents' enquiries via phone calls, message or walk-ins.
- Assist Customers' prayers.
- Sale of Incense Items.
- Processing of the Service forms.
- Processing of the Pedestal Engraving forms.
- Liaising with vendor on the Pedestal Engraving.
Other Roles
- Site tour training for New Agent Training.
- Assist ceremonial team for prayer services (Anling, Bone Picking etc).
- Ad-hoc emcee for FSP case.
- Ad-hoc site tour for Customer.
Others
- Stock take of incense paper inventory.
- Follow up with agents/customer on the outstanding payment and to ensure full payment for services rendered.
- Plan, Organize, Execute and Promote events.
- Report tabulation and analysis of all calls, services, events etc Event Profit & Loss tabulation.
- All ad-hoc duties assign by seniors.
About the Employer
BRN/UEN: 200401183W
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