Healthcare Assistant (3 months above)
-
Central Region, Singapore
+ 2 others
- Part Time, Full Time, Contract
- 5 Day Week
S$2700 - 3500 / month
Job Responsibilities:
Patient Outreach & Enrolment
- Reach out to patients and assist them with joining the programme.
- Follow up with patients who have not replied and explain how to respond through the chatbot.
- Track enrolment progress and ensure eligible patients are correctly listed in the system.
Patient Monitoring & Coordination
- Check the daily dashboard and ensure chatbot replies are sent to the clinical team when necessary.
- Identify cases that need further follow-up and refer them to the appropriate team.
- Arrange appointments, referrals and handovers while keeping patients and healthcare staff informed.
Data Management & Reporting
- Maintain and update patient information in the relevant systems.
- Record patient contacts, follow-ups, results and cases requiring further action.
- Gather and verify data on enrolment, patient responses, outreach efforts and outcomes.
- Review data to identify common issues, missed follow-ups and areas for improvement.
- Prepare regular reports and ensure all information is correct and up to date.
Audit & Service Improvement
- Assist with audits and service reviews to improve work processes and patient engagement.
Job Requirement(s):
- Minimum Diploma or equivalent experience in healthcare administration or related discipline
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button. We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.
JobStudio Pte Ltd
EA License No: 10C4754
EA Personnel: Pearly Poh
EA Personnel Reg No: R2089904
About the Employer
BRN/UEN: 201021424D
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