Customer Service Assistant

  •  
    Redhill MRT, Bukit Merah

    1002 Jln Bukit Merah, Redhill 1 by Mapletree Industrial, 1002 Jalan Bukit Merah, Singapore, 159456

    Map

  •   Full Time
  •   5 Day Week

S$2500 - 2700 / month


  • Handle customer inquiries via phone, email, and messaging platforms.
  • Process customer orders and ensure accurate data entry into the system.
  • Monitor delivery schedules status.
  • Coordinate with transport and operations teams to ensure timely deliveries.
  • Resolve customer complaints and service issues promptly and professionally.
  • Prepare and maintain delivery records, reports, and documentation.
  • Update customers on delivery schedules, delays, and order status.
  • Track proof of delivery (POD) and ensure proper filing of logistics documents.
  • Assist in inventory and stock-related inquiries when required.
  • Support billing, invoicing, and administrative tasks.
  • Maintain accurate customer records and databases.
  • Perform other duties as assigned by the supervisor.

About the Employer

TRANSNATIONAL SUPPLY CHAIN LOGISTICS PTE LTD
BRN/UEN: 198403465K
Normally responds in 2-3 days

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