Customer Service Officer / Coordinator
-
Jurong East MRT, Jurong East
5 Jalan Tepong, Singapore, 619325
- Full Time
- 5.5 Day Week
S$2800 - 3800 / month
Job Responsibilities:
- Manage customers’ orders efficiently.
- Assist in the generation of sales order, delivery order, invoice, and credit note.
- Monitor and promptly respond to email correspondence and customer inquiries.
- Ensure accuracy in receipts, amounts, and records.
- Handle all incoming inquiries via phone, fax, email, and walk-ins.
- Execute day-to-day sales order processes.
- Collaborate with other departments to fulfil customers’ orders.
- Provide indoor sales support.
- Perform any other ad-hoc duties assigned by Management.
Job Requirements:
- Minimum 'O' Level or Diploma qualification.
- Preferably with at least 2 years of relevant experience.
- Excellent communication, interpersonal skills, and customer oriented.
- Proactive with a strong ability to prioritize tasks effectively.
- Capable of working under pressure and managing multiple tasks.
- Familiarity with ERP/NAV system is a plus.
- Diligent and dependable with a positive attitude.
Working Hours:
- Shift #1: 5.5 days’ work week (Alternate Saturday) - 8am to 5.30pm (Mon to Fri), 7am to 12pm (Alt Sat) Or
- Shift #2: 6 days' work week (Alternate Sunday) - 1pm to 9.30pm (Mon to Fri), 7am to 6pm (Alt Sun) - Night shift allowance provided
Work Location:
- 5 Jalan Tepong, Singapore 619325
Why Join Us:
- Be part of a company that values and invests in its employees.
- Work in a collaborative and inclusive environment.
- Have a strong supportive culture that encourages innovation and career growth.
- Competitive compensation and benefits package.
Attractive Staff Benefits:
- Performance Bonus, Medical Benefits, and Staff Purchase, etc.
About the Employer
BRN/UEN: 200602031C
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