Customer Service Executive | Inbound Calls & Emails

  •  
    Bishan MRT, Bishan

    Map

  •   Contract
  •   5 Day Week

S$2500 - 2700 / month


Job Responsibilities

  • Respond promptly to customer enquiries via email and phone calls.
  • Provide accurate information and resolve customer issues professionally.
  • Follow up on customer requests and ensure timely resolution.
  • Maintain accurate customer records and update internal systems.
  • Escalate complex cases to the relevant departments when necessary.
  • Deliver a positive customer experience while meeting service standards.
  • Perform general administrative and customer support duties.

Requirements

  • Minimum GCE 'N'/'O' Level, NITEC, Diploma, or equivalent.
  • Prior customer service or call centre experience is an advantage.
  • Good verbal and written communication skills.
  • Proficient in Microsoft Office applications.
  • Positive attitude with strong problem-solving skills.
  • Able to work independently and as part of a team.

Interested Applicant, Please click apply Now
Trevis Teo Xiu Li
R26161973
Revup Proservices Pte Ltd
EA.24C2366

About the Employer

REVUP PROSERVICES PTE. LTD.
BRN/UEN: 202423466H
Normally responds in 5-6 days

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