🎧 TEMP CALL CENTRE OFFICER ($14.48/HR) | WOODLANDS | STUDENTS WELCOME 🎧
-
Woodlands MRT, Woodlands
Entrance/Exit 3, Woodlands MRT Station (NS9/TE2) (Towards Republic Poly), 30 Woodlands Avenue 2, Singapore, 738343
- Part Time, Contract
- 5 Day Week
S$14 - 15 / hour
📅 Commitment Period: Immediate – End February / March 2027 (High potential for extension or permanent conversion!)
📍 Work Location: Woodlands
⏰ Working Hours and Shifts:
Rostered 4 to 5 days per week (6 to 10-hour shifts with 0–60 mins unpaid meal break)
Typical Shift Windows: 7:00 AM – 1:00 PM or 5:00 PM – 11:00 PM (adjusted based on operational needs)
Compulsory Commitment: Must be able to work Weekends (especially Saturdays) and Public Holidays (approx. 6 weekend days rostered per month)
📋 Job Responsibilities:
Handle inbound customer enquiries and feedback professionally via phone and email
Respond calmly to urgent facility situations (such as lift breakdown/entrapment calls) and escalate promptly
Record accurate caller details and dispatch cases to relevant operations and technical teams
Perform general administrative and ad-hoc customer support duties as assigned
🎯 Requirements:
No prior call centre experience or minimum academic qualifications required (Training provided!)
Part-Time Students are welcome to apply, provided you can commit to the required weekend and Public Holiday shifts alongside your class schedule
Tech-savvy and comfortable navigating computer systems, email, and call-logging software
Calm, composed, and clear communicator when handling urgent or distressed callers
Reliable and able to commit fully through February / March 2027
EA Personnel Name: Lazarus Hein
EA Personnel No: R22107209
EA License No: 04C3537
About the Employer
BRN/UEN: 200209512Z
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