Customer Service Associate ( Call Center | Healthcare )
Job Description:
- Deliver excellent customer service to callers by understanding caller's needs
- Provide timely, accurate and appropriate information and assistance to address caller's enquiries
- Book or reschedule appointments based on caller's request
- Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
- Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved
Requirements:
- Minimum Diploma in any discipline.
- Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
- Willing to work on rotating shifts, including PHs and weekend and be available for standby duties when required
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.
** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**
JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Looi Ming Ming
EA Personnel Reg No: R1660254
About the Employer
BRN/UEN: 201021424D
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