Call Centre Senior/ Officer, Patient Care & Telecare Support (2-Year Contract)
-
East Region, Singapore
+ 1 other
- Full Time, Contract
- Shifts
S$2500 - 3500 / month
Working Arrangements
- Rotating schedule of 2 working days followed by 2 rest days
- Alternating between morning shifts (7am–7pm) and night shifts (7pm–7am), approximately every 2–3 weeks
- Typically up to 16 working days per month
What you'll be doing
- Handle incoming calls and conduct outgoing care calls to check on clients' wellbeing
- Monitor clients' health and social needs through regular check-ins
- Coordinate care-related arrangements and follow-ups with healthcare teams and community partners
- Maintain accurate client records and update care plans
- Maintain service standards, confidentiality and data protection requirements
- Support daily call centre operations and achieve service level targets
What we're looking for
- Diploma in Healthcare or a related discipline is preferred
- Experience in healthcare/ patient service/ customer service/ contact centre will be an advantage
- Good communication and interpersonal skills
- Patient, empathetic and service-oriented
- Able to manage calls and administrative tasks in a fast-paced environment
- Comfortable working rotating 12-hour shifts, including nights, weekends and public holidays
Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.
We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.
JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.
JOBSTUDIO PTE. LTD.
EA License No: 10C4754
EA Personnel: Ryan Tan En Long
EA Personnel Reg No: R25158265
About the Employer
BRN/UEN: 201021424D
Share this to your friends
A few more jobs you might be interested in
Banking Call Center |BANKING CUSTOMER SERVICE OFFICER | Same Day Offer
- Full Time, Contract
- Pasir Panjang MRT, Queenstown
S$ 2500 - 2800 per month
[ART] CALL CENTRE OPERATORS | 5 DAYS WORK WEEK | $12HR |
- Full Time, Contract
- Various Location
Last updated on 13 Nov 2026
S$ 12 per hour
Customer Service Associate ( Call Center | Healthcare )
- Full Time
- West Region, Singapore
Last updated on 12 Nov 2026
S$ 2600 - 3800 per month
‼️💊Temporary Patient Service Associate x MANY (NO Experience Needed, Internship Experience)💊‼️
- Part Time, Full Time, Contract
- Various Location
Last updated on 12 Nov 2026
S$ 11 - 18 per hour
Care Support Officer (HealthCare)
- Full Time
- Tampines East MRT, Tampines
Last updated on 11 Nov 2026
S$ 2500 - 3503
$3.1k/Month - Govt Outbound Call Centre | Office Hours (Mon-Fri)
- Full Time, Contract
- Central Region, Singapore
Last updated on 10 Nov 2026
S$ 3000 - 3100 per month
*URGENT* 6 months Contract Call Centre Officers X10 ($2600) #NJA
- Full Time, Contract
- Various Location
S$ 2500 - 2600 per month
[ART] CALL CENTRE OPERATORS | 5 DAYS WORK WEEK | $12HR |
- Full Time, Contract
- Various Location
Last updated on 10 Nov 2026
S$ 12 per hour
📱OPERATIONS SUPPORT | VIRTUAL INTERVIEW | START ASAP | EXTENSION POSSIBLE | BOOST YOUR RESUME | JLG
- Full Time, Contract
- Various Location
S$ 13 - 15 per hour
🍭 Call Centre Officer @ North | No Experience Required, Fast Shortlist, Extendable | RTO
- Full Time, Contract
- Various Location
S$ 14.5 - 28.5 per hour
Back 
