Call Centre Team Leader (Changi)

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  •  
    Changi Airport MRT, Changi

    地图

  •   全职
  •   5.5天工作制

S$2300 - 2500 / 每月


Responsibilities:

  • Assist in managing the agents and Call Centre operations
  • Handle complaints and manage service recovery
  • Handle the recruitment, training, and development of the agents
  • Provide administrative support in the Call Centre
  • Cover the Team Managers' duties and shift where necessary
  • Any other ad-hoc tasks that may be assigned by the management

Requirements:

  • Minimum GCE'O' level qualification or equivalent
  • Proficient in relevant computer applications and skills (Microsoft Applications)
  • Must be able to handle stress extremely well
  • Good verbal communication skills
  • Minimum 1 year experience in a call centre setting is advantageous
  • Must be comfortable and or agreeable to the working environment of the workplace (more details once shortlisted for an interview)

Other Information:

  • Monthly basic salary range of $2,300 to $2,500
  • 5.5-days work-week including Saturday (on rotation basis)
  • Official working hours are from 10am to 7pm from Mondays to Fridays, and alternate Saturdays
  • Workplace is at Upper Changi area of Singapore (more information during the interview)
  • Recruitment is subject to background check and clearance

关于雇主

CONNECT CENTRE PTE. LTD.
BRN/UEN: 200411570H
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