Call Centre Officer

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  •  
    Geylang Bahru MRT, Kallang

    Map

  •   Full Time
  •   Shifts

S$2760 - 3000 / month


Job Responsibilities:

  • Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry
  • Identify and escalate any carpark issue.
  • Provide information to customers for any carparks enquiries like pricing, availability etc
  • Research, identify and resolve customer complaints by understanding the root of the problem
  • Monitoring of carpark entrance / exit condition via CCTV cameras
  • Ad hoc duties assigned by superior and managers


Job Requirements:

  • Must be able to perform 12 hours shift duties
  • Basic computer knowledge
  • Able to multi-tasks and work in an intense environment

About the Employer

WILSON PARKING
BRN/UEN: 197903256M
Normally responds in 1-2 days

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