Call Centre Officer (6 months contract)
-
Geylang Bahru MRT, Kallang
- Contract
- Shifts
S$2760 - 3000 / month
Job Responsibilities:
- Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry
- Identify and escalate any carpark issue.
- Provide information to customers for any carparks enquiries like pricing, availability etc
- Research, identify and resolve customer complaints by understanding the root of the problem
- Monitoring of carpark entrance / exit condition via CCTV cameras
- Ad hoc duties assigned by superior and managers
Job Requirements:
- Must be able to perform 12 hours shift duties
- Basic computer knowledge
- Able to multi-tasks and work in an intense environment
About the Employer
BRN/UEN: 197903256M
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