2 Month Customer Service Officer (Mid Nov26- Mid Jan 27) ($2500-$3000) #BYR
-
Raffles Place MRT, Downtown Core
Raffles Place MRT Station (EW14/NS26), 5 Raffles Place, Singapore, 048618
- Contract
- 5 Day Week
S$2500 - 3000
Key Responsibilities
- Handle customer enquiries via email and ensure timely follow-up.
- Perform basic transaction checks and verify required forms and documentation.
- Meet customers face-to-face when required to address their service needs.
- Engage customers considering policy surrender, understand their concerns and explain relevant product features and available alternatives.
- Support customer retention efforts by presenting suitable options in accordance with company guidelines.
- Maintain accurate records of customer interactions, follow-ups and outcomes.
- Work closely with the Contact Centre Team Lead and internal teams to ensure proper handling of customer requests.
- Provide general customer service and administrative support as required.
Job Requirements
- Able to commit from Mid Nov 26- Mid Jan 27
- Working Hours- M-F (830am-530pm)
- Salary: $2,500-$3,000
- Some Customer Service experience required
Interested applicants please email your resume to [email protected]
Ivy Tham Yi Ru (R1104692)
Recruit Express Pte Ltd (EA Number: 99C4599)
About the Employer
BRN/UEN: 199601303W
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